Teyuna Tours

Terms and Conditions

Last update: June 15, 2025

Learn about the terms that govern the use of our services and your travel experience.

1. Site Usage

Welcome to Lost City Teyuna Tours. By accessing and using our website, you agree to comply with the following terms and conditions.

This site is intended to provide information about tours and tourist activities in Santa Marta and the Lost City.

2. Bookings and Payments

Important information about bookings and payments:

  • Prices are subject to change without prior notice
  • Bookings require an initial payment of 30% of the total value
  • The remaining balance must be paid at least 7 days before the tour date

For more details about payment and cancellation policies, check our .

3. Intellectual Property

All content (texts, images, logos) is property of Lost City Teyuna Tours or its licensors.

Legal Notice: Reproduction, distribution, or modification of any content is not permitted without express written authorization from Lost City Teyuna Tours.

4. Limitation of Liability

We are not responsible for events beyond our control that may affect the normal development of tours, including but not limited to:

  • Adverse weather conditions
  • Changes in Tayrona Park regulations
  • Force majeure situations
  • Participant health problems

In such cases, we will offer alternatives or refunds according to our .

5. Contact

For questions about these terms or any aspect related to our services, don't hesitate to contact us:

Service hours: Monday to Sunday from 7:00 AM to 9:00 PM

24/7 emergency phone: